Case Study
Dutch Ground Media
Creative video production and live-streaming agency.
Reliable and Stable Livestreaming: A Case Study with DGM Creative
Based in the Netherlands, Dutch Ground Media (DGM) is a video production and live-streaming agency that has experience with a wide variety of clients.
When the COVID pandemic hit in early 2020, DGM Creative was forced to modify their workflow and focus on live-streaming, rather than in-person video productions. Unfortunately, high amounts of traffic caused their clients’ websites to go offline frequently during streams, even after DGM switched to the highest tier plan on their web host. After trying to solve the issue themselves, DGM turned to Convesio.
The Opportunity
The COVID-19 pandemic caused DGM to change their workflow, shifting from traditional video making to a focus on live-streaming. While this was a huge opportunity for their business, it also posed some serious technical challenges.
In particular, DGM was unfamiliar with how technically difficult it is to keep a livestream up and online consistently, without any drops or crashing. And as any streamer knows, even a moment offline will result in many viewers leaving, never to return.
Streams Kept Going Offline
At first, DGM tried to solve the technical challenges of live-streaming themselves. They looked into a VPS, Google Drive, Amazon AWS, and other “do it yourself” solutions, spending thousands of dollars trying to set up their own server.
This proved to be too complicated and time-consuming. Client sites continued to crash during live-streams, damaging the brand’s reputation. DGM considered dropping support for live-streaming entirely, a decision that would have cost them a serious portion of their monthly revenue.
It was the worst case scenario as streams that had only 100 people watching would go offline out of nowhere. We couldn't even find the problem. We talked to our web host and just said, "Can you upgrade me to the most expensive package, even if it's 2,000 euros a month, because we need to be online for our clients?"
Even with the highest tier plan, we still went offline. I was really stressed out.
Thankfully, DGM discovered Convesio just in time.
Convesio Keeps Livestreams Online
After switching to Convesio, DGM didn’t have “a single issue” with live-streams. Their website was stable during events with over 1,000 simultaneous viewers and only used about 15% of their container capacity.
Convesio’s unique technology is designed for video-heavy websites, making it ideal for businesses like DGM that need to handle a huge influx of traffic in a short period of time. Plus, our team of WordPress experts is available 24/7, ensuring that we can address any issues if they arise.
One of the best parts of leveraging Convesio’s hosting platform is our engineering and support team expertise. DGM didn’t want to spend time figuring out how to optimize Google Cloud or Amazon AWS servers. This made Convesio a good choice, as our team is truly composed of technical experts that understand scaling websites under extremely high traffic loads.
After everyone came online, the container was only at 15% capacity. I knew then that this was going to be okay, I have nothing to worry about now. It is really priceless for the type of productions we were doing. Especially with the very reasonable pricing Convesio has.
Going forward, DGM won’t have to worry about outages during livestreams, no matter how heavy the traffic load. Everything is handled automatically, allowing them to focus on content and video production.
What DGM Loves About Convesio
Michael was particularly impressed with how simple using Convesio has been. Rather than needing to set up and manage complex servers himself, he can just “set it and forget it” with Convesio. You don’t need to constantly keep up with technical details affecting your server – we handle all of that for you.
With the money that I invested in my own server – that I eventually never used – I could pay for a lifetime subscription for Convesio – and might have some left over for a trip to the beach.
Ready to Switch to Convesio?
As video and live-streaming continues to grow in popularity, it’s important to have a hosting solution that can keep streams up without crashing. With Convesio, you can be confident that your website will be able to handle whatever traffic comes its way, allowing you to focus on building your products and services.
Contact us today to learn more about how we can help you take your video or livestreaming website to the next level.
Testimonial
Convesio’s hosting is a win-win situation. It’s literally a no-brainer.
– Michael Ruley, DGM
