Privacy Policy

This Privacy Policy ("Privacy Policy") covers the information practices of https://convesio.com. Questions regarding this statement should be e-mailed to info@convesio.com.

This Privacy Policy ("Privacy Policy") sets forth Convesio’s policies regarding the collection, use, and disclosure of personally identifiable information (“Personal Information”) we receive from visitors and users of our website (“the Site”). By visiting the Site or using the Services, you are agreeing to the collection and use of information in the manner described below.

Information Use

Convesio uses the Personal Information to set up the Services for users as set forth in the Terms of Service Agreement, and to improve the Site. We may also use Personal Information to gain feedback from users and visitors or to share information regarding promotional events. Users may opt out of receiving such such communications by clicking “unsubscribe” in the message. Convesio may also email users information regarding updates to the Services or the Site, or as otherwise set forth herein.

All financial and billing information collected through the Site is used solely to check the qualifications of prospective users and to bill for the Services. This billing information is not used by Convesio for marketing or promotional purposes. Other third parties, such as content providers, may provide content on the Site or the Services, however they are not permitted to collect any Personal Information. Convesio does not share any Personal Information with these parties.

Information Gathered

Registration and Billing Information: Each visitor to the Site who registers to become a user of the Services or requests more information about the Services, is required to provide contact information, including name, email address and company name and, when applicable, billing information, billing address and credit card number. Visitors, users, or prospective users of the Services may also be asked for additional personal information such as their professional background, technical expertise and plans for using the Service. Users and visitors may opt out of providing this additional information by not entering it when asked; however, failure to provide certain requested information may impact a user's or a visitor's experience and the ability to access the Site and Services.

Log Data and Activity Tracking: Convesio collects certain information from visitors to the Site and users of the Services, such as Internet addresses, browser types, referring domains, timestamps (time page accessed as well as time spent per web page), as well as the specific pages the visitor has requested. This information is logged to help improve user experience, diagnose technical problems, marketing purposes and so that we may better administer the Site and the Services. We may also track and analyze non-identifying activity and aggregate usage-and-volume statistical information from visitors and users, and provide such information to third parties.

Cookies: Cookies are files that Web browsers place on a computer's hard drive. Convesio uses cookies to tell us whether users and visitors have previously visited the Site or the Services. Convesio uses both session-based and persistent cookies. Session cookies exist only during one session, and disappear when you close your browser. Persistent cookies remain on your computer after you close your browser or turn off your computer. If the cookie is rejected, access to and usage of the Services may be denied or otherwise limited.

Stored Data

Users of the Services will be using the Services to store data. Such data may at times be viewed or accessed by Convesio only for the purpose of resolving a problem, support issue or suspected violation of the Terms of Use for the Site and the Services, or as otherwise set forth herein. Users are responsible for maintaining the confidentiality and security of their user registration and password. Except as provided in this Privacy Policy, Convesio will not review, share, distribute, print or reference any data stored by users on the Site or the Services unless required by law or otherwise set forth herein.

Sharing of Information

Convesio may share aggregated demographic information with partners and advertisers. This information does not include any personal information that can identify an individual person.

Convesio uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on Convesio's behalf. Convesio may partner with other parties to provide specific services. If a user registers for these services, we will share names or other contact information necessary for the third party to provide these services. These third parties are not permitted to use personally identifiable information except for the purpose of providing these services.

From time to time we may provide information about users to Convesio's subsidiaries and joint ventures in order to provide those users the Services. Each of these entities will comply with the policies described in this Privacy Policy. In addition, if the stock or assets of Convesio, its subsidiaries, its joint ventures or any combination of such are acquired by another entity, some or all of Convesio users' and visitors' personal information and hosted data may be provided to such successor. In such a case, the successor will handle the personal information and hosted data in the same manner as provided in this Privacy Policy.

We may be required under circumstances, to disclose personal information in response to a lawful request by public authorities, law enforcement, and national security requirements.

Other than as expressly described in this Privacy Policy, Convesio will not share, sell or rent a user's or a visitor's personally identifiable information or hosted data with anyone outside of Convesio, without such user’s or visitor's prior permission or unless ordered by a court of law.

Security

Convesio uses appropriate administrative, technical, and physical security measures to protect our users' and visitors' information and data against loss, misuse and alteration. We use standard industry practices to help prevent unauthorized use of, access to or alteration of visitor and user information and hosted data.

Updating Contact Information

Visitors and users are expected to update their contact information as needed so it remains current.

Notice of Changes

Convesio reserves the right to make any changes to this Privacy Statement from time to time in its sole discretion. Convesio will provide notification of the material changes to this Privacy Statement on the Company's Web site at least thirty (30) business days prior to the change taking effect.

EU-U.S. & Swiss-U.S. Privacy Shield Compliance:

Convesio complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (together, “Privacy Shield”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Convesio adheres to the Privacy Shield principles and guidelines, and if there is any conflict between the terms in this privacy policy and the Privacy Shield, the terms of the Privacy Shield shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/.

If you believe Convesio has failed to maintain your personal data within the scope of the Privacy Shield, you may direct inquiries or complaints to info@convesio.com. If you feel your concern has not been addressed satisfactorily, you may contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. If you feel that your complaint wasn't resolved to your satisfaction by either of these options, you may have the right to engage in binding arbitration through the Privacy Shield. Convesio is subject to the investigative and enforcement powers of the Federal Trade Commission (FTC)