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Case Study

M&M Multimedia

A full-service digital marketing company working with brands like Sony and RingCentral.

M&M case study

Scaling from a Small Video Production Outfit to a Full-Service Marketing Agency with Hundreds of Clients

Over the past decade, M&M Multimedia has grown from a small video production outfit servicing local businesses into a full-service digital marketing company working with brands like Sony and RingCentral.

But as the company has evolved over time in line with its clients’ ever-growing needs, so too has the number of sites it manages — now at over 340 and counting.

After years struggling to manage client sites spread across various hosting companies and technologies, dealing with inconsistent and slow server performance, site outages and downtime — not to mention poor support — M&M Multimedia Founder Mike Haley had had enough. He started searching for a managed WordPress hosting platform he could partner with that understood his and his clients’ needs.

About the Agency

Launched in 2009, M&M Multimedia is an integrated digital marketing company that offers a comprehensive suite of digital services, including web design and development, mobile app development, content and email marketing, SEO and PPC, graphic design, writing, programming, social media strategy — pretty much anything a business needs to build awareness and grow online.

From their production studio based in Southwest Florida, the M&M Multimedia team operates locally but with a global outlook, supporting local organizations such as Florida Southwestern College through to national brands like Sony and RingCentral.

CHALLENGE

Managing, Optimizing, and Monitoring Over Different 100 WordPress Websites

With more than 340 client sites on its books, founder Haley and his team were spread thin trying to manage, maintain, and optimize them all. It also didn’t help that the sites were hosted on various platforms, making site management difficult and time-consuming.

The team was having to deal with problems often associated with traditional hosting — unreliable server performance and sites running slow during peak times. When Haley tried to contact hosting companies for support — companies he was paying top dollar to host his sites — response times were excruciatingly slow, and there was often no support for advanced issues of anything custom.

If that wasn’t bad enough, site outages and downtime were costing Haley money (quality WordPress hosting boosts your agency’s profit margins, bad WordPress hosting does the opposite).

Hayley was spending so much time dealing with client sites and hosting issues that it left him with little time to focus on his own business. M&M needed a flexible, hands-on, and client-focused managed hosting solution that understood agency needs.

Solution

Convesio: Next-Generation WordPress Hosting for Rapidly-Growing Agencies

When Haley was introduced to Convesio, he was, understandably, apprehensive about moving all of his client sites to yet another platform. He’d heard it all before — hosting companies making big promises and then failing to deliver.

So to help reassure him, and let him see first-hand what our platform is capable of, our team duplicated a couple of M&M Multimedia’s sites onto our Docker-powered platform. This allowed Haley to compare the performance of his live sites running on traditional hosting with the duplicate versions running on Convesio.

Some of the websites enjoying super-fast loading times with Convesio.

The results blew Haley away. The duplicate sites hosted on our next-generation managed WordPress platform were 150% faster, with industry-leading stability and zero downtime. Haley quickly gave us to the green light to start migrating all 100+ of M&M Multimedia’s client sites to our platform.

After a fast and seamless migration, we quickly consolidated the work of multiple traditional hosts into our one managed solution. The M&M Multimedia team saw immediate benefits — the ability to finally manage all their client sites from one centralized dashboard, our expert support and guidance, our platform’s high availability and high performance, and per site configuration based on client needs.

What’s more, we were the only managed hosting provider M&M Multimedia found that was willing to provide client service assistance around launching client sites and applying SSL certificates

RESULT

Zero downtime, Better Support, and Happier Clients

M&M Multimedia now has over 340 sites running on our managed WordPress hosting platform. To date, there has been zero downtime across the sites. Page load times have been faster than anything Haley and his team ever experienced with traditional hosting solutions.

Getting to know the Convesio platform was fast and intuitive, says Haley, since we’ve built many features built into our platform designed specifically with agencies in mind. Our automated site backups helped put Haley’s mind at ease, and our custom-built malware detection system together with easy SSL provisioning ensures each of M&M Multimedia’s client sites are safe and secure.

Quote Marks

Testimonial

“I was really at my wit’s end before migrating to Convesio. Switching to Convesio has completely freed me from having to deal with site performance issues and clients upset about downtime. Convesio has eliminated all of those issues.”

Mike Haley, Founder of M&M Multimedia

What M&M Loves About Convesio

Haley says he’s been particularly impressed with the caliber of our knowledgeable support team, which has been on hand to help when issues arise — including requests for advanced and custom support.

Convesio’s support team is the best in the industry. They treat me like I treat my clients — they respond fast, I can email, text, call, and they are on any issue. They adapt to the way I do business and help with any issue that comes up,” Haley says.

Convesio has been a game changer for M&M Multimedia, says Haley, who has now been able to refocus his time on growing his business and developing client relationships instead of dealing with hosting and server stacks.

Haley says traditional hosting platforms simply don’t meet the needs of a modern digital agency like M&M Multimedia.

“In Convesio, we’ve found a like-minded company that just gets it. They know and understand what we need to support our client sites. We’ve built a strong trust in Convesio throughout this process — every issue, big or small, Convesio has been there to help us find the best solution.”

Your agency, and your clients can be as happy as Haley is: sign up for Convesio today.

Get Started

Ready to Switch to Convesio?

As your agency grows, it’s important to have a hosting solution that can keep up with the demand. With Convesio, you can be confident that your website will be able to handle whatever traffic comes its way, allowing you to focus on building your products and services.

Contact us today to learn more about how we can help you take your agency to the next level.

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