What Is a Chargeback? Everything Merchants Need to Know A chargeback is a forced reversal of a card transaction initiated by a cardholder through their issuing bank. For merchants,...
Chargeback Prevention: 15 Proven Strategies to Protect Your Revenue Chargebacks are inevitable for online merchants, but high chargeback rates aren’t. The right combination of prevention tactics can reduce your...
Friendly Fraud: How to Identify and Fight Illegitimate Chargebacks Friendly fraud also called first-party fraud — occurs when a legitimate cardholder makes a purchase and then files a chargeback...
Chargeback Management: Building a System That Protects Your Business Chargeback management is the ongoing process of monitoring disputes, reducing new chargebacks, responding to existing ones, and keeping your chargeback...
How to Fight a Chargeback: The Merchant’s Step-by-Step Representment Guide When a chargeback is filed against your business, you have the right to fight it through a process called representment....
Chargeback Insurance: Is It Worth It for Your Business? Chargeback insurance is a third-party service that protects merchants from chargeback losses by covering the disputed transaction amount when chargebacks...
Visa Chargeback Rules 2025: What Merchants Need to Know About VAMP Visa overhauled its dispute monitoring system in 2025, replacing the legacy Visa Dispute Monitoring Program (VDMP) and Visa Fraud Monitoring...
Rapid Dispute Resolution (RDR): How Visa’s Auto-Resolve Program Works Rapid Dispute Resolution (RDR) is Visa’s automated dispute management program that resolves qualifying disputes before they become chargebacks. For merchants...
Chargeback Representment: How to Write Winning Dispute Responses Chargeback representment is the formal process of disputing a chargeback by submitting evidence to the issuing bank through your payment...
Chargeback Ratio: Understanding Thresholds and How to Stay Below Them Your chargeback ratio the percentage of transactions that result in chargebacks is one of the most closely watched metrics in...