How to Contact Support The fastest way to interact with our team is through Slack. When logged in at console.convesio.com, you can click the...
Why won’t my SSL issue or renew? On the Convesio Platform, your SSL certificate is generated by Let’s Encrypt and expires every 90 days. There are several...
Common Website Migration Issues that May Occur Migrating hundreds of sites a month, we often see issues related to the differences between hosting platforms. If you’re migrating...
How to use cURL to diagnose Site Issues Diagnosing whether a site is redirecting to HTTPS automatically. We will be using the cURL utility to diagnose this issue....
Troubleshooting Issues after a Site Migration Site migration is the process of moving an existing site onto Convesio’s hosting platform. An effortless process but like everything...
Troubleshooting RankMath Plugin Issues on WordPress If you’re running a WordPress site with the RankMath SEO plugin and encounter issues this help desk article will guide...
Things to Consider Before Implementing HSTS on Your Website HSTS, or HTTP Strict Transport Security, is a web security feature that helps protect your website and its visitors by...
Understanding the HTTP Error 403: Causes, Fixes, and Prevention The HTTP error 403 is one of the many status codes that the Hypertext Transfer Protocol (HTTP) uses to indicate...
Troubleshooting the 500 Internal Server Error A 500 Internal Server Error can be a frustrating experience for both website owners and visitors. When encountered, this error...
How to Fix the ERR_CONNECTION_RESET Error If you’ve ever encountered the ERR_CONNECTION_RESET error while browsing the web, you know how frustrating it can be. Don’t worry,...
Understanding the Causes and Solutions of the 503 Error The 503 Error is a common problem that internet users encounter when trying to access a website or online service....
Understanding the Causes and Solutions for the 405 Error A 405 error is a common issue encountered by internet users. It occurs when the server refuses to accept a...
How to Fix the ERR_CACHE_MISS Error The ERR_CACHE_MISS error is a common issue that many internet users encounter. It can be frustrating to come across this...
Understanding the Significance of Error 401 and How to Resolve It Error 401 is a common error message that users may encounter when trying to access restricted content or perform certain...
DNS_PROBE_FINISHED_NXDOMAIN Error Explained The DNS_PROBE_FINISHED_NXDOMAIN error is a common issue that internet users may encounter while browsing the web. In this troubleshooting guide,...
504 Gateway Timeout Error: Troubleshooting Guide and Solutions Are you experiencing the frustrating 504 Gateway Timeout Error on your website? Don’t worry, you’re not alone. This article aims...
Troubleshooting Guide: DNS Server Not Responding Our dependence on the internet in the modern digital world is greater than ever. Whether it’s for web browsing or...
Troubleshooting ERR_SSL_VERSION_OR_CIPHER_MISMATCH: A Comprehensive Guide If you’ve encountered the error message “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” while trying to access a website, don’t panic. This comprehensive guide will walk...
Troubleshooting Guide for ERR_CONNECTION_CLOSED Error The ERR_CONNECTION_CLOSED error is a common issue that internet users encounter when attempting to access a website. This article aims...
A Step-by-Step Guide to Editing the Hosts File in Windows 10 In this article, we will explore the process of editing the hosts file in Windows 10. The hosts file is...
Clearing Cache: A Step-by-Step Guide for All Major Browsers In the digital age, where website performance is crucial, understanding the browser cache and knowing how to clear it is...
A Comprehensive Guide to Understanding and Editing the Mac Hosts File The Mac hosts file is an essential part of network configuration that often goes unnoticed. In this comprehensive guide, we...
The Ultimate Guide to Understanding and Decoding HTTP Status Codes HTTP status codes are an integral part of web development and understanding them is crucial for anyone working with websites...
A Simple Guide to Resolving the Error 404 Not Found on Your Website The Error 404 Not Found is a common issue that website owners encounter. When a user tries to access a...
Fixing the HTTP 429 Too Many Requests Error in WordPress: A Step-by-Step Guide If you own a WordPress website, you may have encountered the frustrating HTTP 429 Too Many Requests error at some...
How to Troubleshoot and Resolve the This Site Can’t Be Reached Error Have you ever encountered the frustrating “This Site Can’t Be Reached” error when trying to access a website? This error...
A Simple Guide to Fixing the ERR_TOO_MANY_REDIRECTS Error If you’ve ever encountered the ERR_TOO_MANY_REDIRECTS error while trying to access a website, you know how frustrating it can be....
A Beginner’s Guide to Flushing DNS Cache on Windows, Mac, and Chrome In the world of technology and the internet, DNS caching plays a crucial role in ensuring smooth and efficient browsing...
How to Resolve Connection Issues, 403 Forbidden Errors Between WooCommerce, ShipStation, and Cloudflare Understanding the Problem When operating an online store, it’s common to use various services like WooCommerce for e-commerce, ShipStation for...
Help Desk Article: Optimizing Deployment Times with Rsync and SSH for Faster Deployments Issue Summary Clients experienced extended deployment times (approx. 30 minutes) when using SFTP to upload theme directories in Atlassian Bitbucket...
Comprehensive Guide to Forcing Your WordPress Site to Load on HTTPS Forcing a site to load over SSL (Secure Sockets Layer), now typically using its successor protocol TLS (Transport Layer Security),...
Understanding the HSTS Error: Causes, Solutions, and Prevention In today’s digital landscape, web security is of paramount importance. One of the commonly encountered errors in this domain is...
How to Fix a WordPress CORS Error Are you encountering a CORS error on your WordPress site? Don’t worry, you’re not alone. CORS errors can be frustrating...
How to Fix PHP Allowed Memory Size Exhausted Error Are you encountering the dreaded PHP Allowed Memory Size Exhausted Error? Don’t panic! This common issue can be easily resolved...