CheckoutChamp / Konnective Integration

This guide walks you through connecting CheckoutChamp (or Konnective) to your ConvesioPay account. The process takes about 5 minutes and does not require manual API keys — ConvesioPay provisions the connection automatically when you log in.

Before you start

You will need:

• An active ConvesioPay account (merchant account active and verified)
• Your ConvesioPay email address and password — verify these by logging into convesiopay.com before starting
• Admin access to your CheckoutChamp or Konnective account
• Your store’s full domain URL (e.g., https://yourstore.com)

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Step 1: Find ConvesioPay in Gateway Integrations

1. In CheckoutChamp or Konnective, go to Gateways → Gateway Integrations in the left sidebar.

1. In the search box, type Convesio. The ConvesioPay tile will appear in the list.
2. Click the tile. Two buttons appear: Visit Website and Activate.
3. Click Activate.

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Step 2: Create the gateway

After clicking Activate, you are taken to the Create New Gateway page.

⚠️ Important: You must create the gateway first, then connect it to ConvesioPay as a separate step. Do not skip ahead — the connection option only appears after the gateway exists.

Fill in these required fields:

• Title — Give this gateway a recognizable name (e.g., “ConvesioPay”)
• domain — Enter your store’s full URL, including https:// (e.g., https://yourstore.com)
• Descriptor — Found in the Gateway Details column on the right. Required — enter a short descriptor for your transactions.

You will see a red notice on the page: “After creating this gateway, edit the gateway and press the Connect Account button.” This is expected — you will do that in the next step.

Leave all other fields at their defaults. Scroll to the bottom and click Create Gateway.

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Step 3: Edit the gateway and connect your ConvesioPay account

1. After the gateway is created, you are taken to your Gateway List.
2. Find the gateway you just created. Click the pencil (edit) icon on the far right of its row.
3. On the Edit Gateway screen, scroll to the bottom left and click the green Connect Account button.
4. A popup appears titled “Generate ConvesioPay API Credentials”.

⚠️ Do not use the pre-filled credentials. CheckoutChamp may auto-populate this popup with your CheckoutChamp login — these are the wrong credentials. Clear the fields and enter your ConvesioPay email address and password instead. If you enter the wrong credentials, you will receive a generic error with no explanation.

1. Enter your ConvesioPay Email and Password, then click Submit.

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Step 4: Confirm the connection in ConvesioPay

After clicking Submit, ConvesioPay automatically creates a Connected Integration on its side. No manual API keys or secret key configuration is required.

Note: The secretKey field in CheckoutChamp will appear greyed out — this is expected and correct. ConvesioPay manages the API credentials automatically; you do not need to fill that field in manually.

To verify the connection:

1. Log into your ConvesioPay account at convesiopay.com.
2. Go to Advanced Settings → Connected Integrations.
3. You will see a new entry with a name that includes “checkout champ” followed by a unique identifier. This confirms the connection is live.

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Step 5: Test the integration

Run a test transaction to confirm payments are processing correctly.

If anything goes wrong, use the chat icon in the bottom right of ConvesioPay to reach our support team, or visit convesio.com/support.