SSL stands for Secure Sockets Layer, a global standard security technology that enables encrypted communication between a web browser and a web server. So, when the certificate is added the https protocol is active and allows secure connections from a web server to a browser. On the Convesio Platform, your SSL certificate is generated by Let’s Encrypt and expires every 90 days.
- Log into your Convesio dashboard and go to the site dashboard that you wish to issue the SSL certificate for.
- Once logged in, go to the SECURITY tab on the dashboard.
- Click on the button Add SSL Certificate and then the dropdown option Get LetsEncrypt SSL.
- On the popup window, select the domains you wish to add the SSL certificate to. Recommend adding it to both the www and non-www domains. After selecting the domain, click the checkbox to agree to LetsEncrypt Terms and Conditions and then click the Continue button.
- The job will begin to process and once done hit the button Close Job Console.
- The SSL certificate has been registered. However, there is one last step to ensure your site always uses https. Go to your WordPress Dashboard and in Settings -> General, ensure that both the WordPress Address (URL) and the Site Address (URL) have https instead of http.
NOTE:
If you are having problems issuing or renewing the SSL certificate there are a number of reasons that could cause this. For example, problems with DNS, Proxy problems, and/or IPv4/IPv6 problems. For more information on how to resolve these problems, please see the article Why won’t my SSL issue or renew?.